FAQS

If you are ordering a single kit for personal use, kits are shipped within 3 business days of order placement. If you are an organization ordering multiple kits, orders are usually shipped within 10 business days or less, depending on the size of your order.

Payment is accepted in the form of a check or credit card and due at the time of order placement. Payments made via credit card will incur a 3% processing fee.

If you receive an item that is damaged, simply return the damaged item within 7 calendar days of receipt of your kit, and we will gladly exchange it for a new one. Some of our products contain manufacturer warranties which will transfer to you when applicable. We are not responsible for the cost of shipping warranty claims.

Yes! Please reach out to us directly for a Custom Kit Order form.

Yes! If you are located in Maricopa County, AZ we would be more than happy to bring you a kit to view and answer any questions you may have. Please contact us if this is something you are interested in.

If you are an individual purchasing off of our website, shipping costs will be calculated at checkout. We ship free of charge to organizations located within Maricopa County. If you are an organization located outside of Maricopa County, AZ, please contact us directly so we can discuss your options.

NON-STICK COOKWARE USE AND CARE

  • Do not use metal utensils on your non-stick cookware. Use silicone or wooden cooking utensils instead. Cutting on your non-stick cookware will leave permanent scratches on it.
  • Allow the cookware to cool for a few minutes before washing to prevent warping.
    Hand wash and hand dry to protect the non-stick surface.
  • Avoid stacking. If necessary to stack, place a soft cloth in between cookware to prevent
    scratches.
  • Cook on low or medium heat. Cooking with high heat will cause the non-stick coating to deteriorate. Your non-stick surface will start to deteriorate if the temperature is too high.
  • Use soft cleaning materials and avoid abrasive cleaners.
    Storing food in cookware will cause additional wear and tear on the nonstick finish.
  • Say goodbye to cooking sprays. Instead, it is better if you use a small amount of oil or butter.
  • Never preheat empty non-stick cookware. Heating empty non-stick cookware will cause
    irreversible damage to it.
  • Wash with care, any harsh scrubbing cleaners such as steel wool or scouring pads will damage the surface layer and will it decompose, peel or rust. Do not soak cookware overnight.
  • Do no use in the microwave.

STAINLESS STEEL COOKWARE USE AND CARE

  • Before using, wash stainless steel products in hot soapy water, rinse and dry thoroughly to remove any residue which may remain from the crafting process.
  • Filtered water is recommended to avoid residual build-up in the cookware from
    minerals in the water.
  • Before cleaning, be sure the cookware has cooled completely.
  • Putting a hot utensil in water may warp it permanently. Stainless steel cookware is designed to withstand staining and discoloration under low-heat cooking. Should a
    stubborn spot persist, you may rub gently with a non-abrasive cleanser for stainless steel.
  • Your stainless steel product is dishwasher safe. However, the high-temperature drying
    process may leave exterior water spots. To eliminate them, remove cookware from the dishwasher before the drying cycle begins and hand dry with a soft towel.
  • When cooking, use the lowest heat possible so foods will utilize their own natural moisture and discoloration will be minimized. Salt can be a caustic element. Adding
    salt to cold water may cause pitting: to avoid this, add salt only to boiling water.
  • Never leave empty cookware or cookware which has boiled dry, on a hot burner or element. The cookware will warp or possibly melt.
  • Do not use in the microwave.

What Our Customers Are Saying…

Life Startup Kits are a life saver for my client’s as they begin their journey into stable housing. My organization houses the homeless population. The products are delivered promptly and the customer service is excellent. The prices are very reasonable too. If I have any questions, I simply call them and my concern is addressed with little to no delay. This is the most reliable company for home kit needs I have encountered.

Thanks Life Startup Essentials!

Sandra H-

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“Life Startup Essentials has been a tremendous help to our agency by providing amazing home kits to our homeless veterans that transition into a new permanent home. Our veterans are always compelled every moment they receive a kit with great household items. We value our partnership with Life Startup Essentials and commend the team on their professional service that has allowed our agency to provide the best service to our veterans.”

US Vets, US Vets
Welcome To Life Startup Essentials Tax Docs 06

As a Housing Provider, we are able to connect people, who are experiencing homelessness, to housing. However, what we can provide is mainly limited to paying to get them in and assist them with the financial burden of rent and utilities. We provide them a house to restart their new lives but most move in with only the clothes on their backs. Being able to provide them the Life Essentials Start Up boxes provides them all the essential items needed to make a house a home. Basic necessities to use the shower, cook a meal, sleep in a bed or just simply to have a hot cup of coffee to start their morning. For those we serve getting some of these items through gently used donations is all they are used to. These kits provide them with new items that they can call their own. It assists with their stability when have something to be proud of; a place they can be safe and having all the items they need to thrive.

Michelle Alberti, A New Leaf
Welcome To Life Startup Essentials Tax Docs 07

Life Startup Essentials has simplified the process of getting affordable, comprehensive move-in kits to our clients experiencing homelessness when they move into their new homes. Our collective effort in Atlanta to end homelessness needed a simple way to get home essentials to the hundreds of households we’re housing in a short period, and we found that solution in Life Startup Essentials. The team has been great to work with from designing our kits to invoicing, and we’re excited to have a partner with shared values to fill a greatly needed service.

What Our Customers Are Saying…

Life Startup Kits are a life saver for my client’s as they begin their journey into stable housing. My organization houses the homeless population. The products are delivered promptly and the customer service is excellent. The prices are very reasonable too. If I have any questions, I simply call them and my concern is addressed with little to no delay. This is the most reliable company for home kit needs I have encountered.

Thanks Life Startup Essentials!

Sandra H –